Young people most likely to use gambling support services in Denmark

Data released by the regulator shows that, since StopSpillet’s launch in 2019, the service has seen almost 3,200 enquiries. Some 37% came from people aged between 18 and 25, more than any other age group.

Players between 26 and 35 were the next highest age group with 29% of all enquiries since the service launched. The 36 to 45 group followed with 14%, then 46 to 55 (10%), 56 to 65 (4%) and 66 and over (2%).

Perhaps of more concern to Spillemyndigheden is 4% of enquiries came from people under the age of 18, below the country’s legal gambling age.

In addition to StopSpillet, players in Denmark also have the option of registering with Rofus, the national self-exclusion scheme. Spillemyndigheden said over 51,000 people signed up with Rofus are under the age of 30.

“Figures from StopSpillet and Rofus show a clear trend: young people in particular make use of the services,” Spillemyndigheden said.

Online betting and casino the main concerns in Denmark

In terms of the games that people who register with StopSpillet and Rofus are playing, online gambling eclipses other games.

With StopSpillet, 40% of callers were online bettors, while 37% say online casino is their preferred gambling vertical. A further 3% said they play online poker most.

In comparison, retail bettors accounted for 8% of callers, with land-based casino and slot machine players on 2% each. Other gambling types include esports betting (4%) and physical lottery and poker, both each drawing 1%.

During its first five years of service StopSpillet received some 3,000 calls.