Metronet outage LIVE: Updates as service goes down across the United States

Users take to X to complain at service outage

Users on X have expressed their frustration over the lack of communication from Metronet regarding the ongoing issues.

Some have pointed out the irony of the outage occurring just after National Internet Day on October 29.

Webpage is down

The website is also down, displaying a “403 Forbidden” error, which means that access to the page is denied, often due to permission issues on the server.

“Our internet connections went kaboomboom”

Writing on Reddit, one user from Lafayette said: “My neighbor and I are both Metronet customers and both of our internet connections went kaboomboom around 3am EST. Anyone else experiencing a total outage?”

Other users quickly responded, confirming outages in Michigan, Iowa, Florida, and Virginia as well.

Another user seemed to confirm the outage occurred between 3:00 and 3:15 a.m., stating: “Tried to go online to make sure my payment went through and all that and the website won’t even load correctly for me. Guess I’m just glad I’m not the only one.”

Metronet outage affects thousands across the U.S.

Reports indicate that Metronet is experiencing widespread outages, impacting over 500,000 customers across the United States.

Metronet is a provider of fiber optic communication services, delivers high-speed internet, fiber phone solutions, and IPTV with a wide variety of programming.

As of now, the company has not released any information regarding the cause of the outages.