Report concludes GAMSTOP delivering impact

An independent evaluation of GAMSTOP has found that its users feel safer and more in control since registering with the online self-exclusion service.

The research by Ipsos found that 78 per cent of users said GAMSTOP had delivered the results that they were hoping for and 80 per cent would recommend the service to others.

More than 4,650 GAMSTOP users took part in the research and 73 per cent said they were satisfied with the service, with the number rising to 85 per cent among those who no longer gamble. Three out of four felt more in control of their gambling behaviours since registering.

“GAMSTOP literally did what it said on the tin; it stopped me from being able to register with gambling websites, which was the major issue,” a service user with a five-year exclusion, who no longer gambles, told researchers.

Since its inception in 2018, more than 500,000 vulnerable consumers have registered with GAMSTOP. The evaluation found that the most common reason for registering was to stop gambling online altogether, to regain control over their life and to spend less money on gambling.